The Translation Team (TTT) operates under a B2B business model, working directly with clients ranging from medium-sized businesses to large corporations. Their focus is on providing Language Service (LSP) solutions for companies requiring multilingual services and large-scale translation.
The Translation Team had a growth problem most LSPs would envy: more clients, more volume—but the same operations team. Managing project creation and file delivery across Phrase and multiple vendors was burning hours and blocking scalability.
In less than 1 day, their team replaced manual project setup and file delivery with automated workflows integrated with Phrase and Make.com. No coding, no headaches.
BeLazy’s automation eliminated manual project management tasks, decreased software license costs and saved The Translation Team 1,000 hours per year—worth over $50K. Better yet, they now respond to new client requests in minutes, not days.
This isn’t just efficiency. It’s a hiring-free growth model.
The client also sends emails that contain attached images that are used to carry out in-context reviews. The goal is to do a final check of the translated content (web pages) to eliminate possible errors and ambiguity.
To make the process more efficient, we’ve helped develop automation that relies on Integromat and Google sheets. Whenever an email arrives, it is parsed by deadline and language (TranslatePRO agreed with the client to those values in the subject of the email and in the file name). This information is automatically collected in separate Google Sheets, which are then stored in Google Drive.
This way, the reviewer can easily indicate in each Google Sheet how much time they’ve spent on the project and include comments if they find poor translations, misalignments, errors due to the lack of context during translation, etc. Whenever the translator adds feedback to the Google sheet, the customer gets an automatic email notification from TranslatePRO, which hides the translator’s name.
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