How PM processes 350 projects each month with automation.
Stillman Translations
Headquarters
Toronto, Canada
Fields
Goverment, Marketing and Health Care
Favourite BeLazy features
Software, SaaS
About
Stillman Translations is an experienced language service provider (LSP) specializing in translation solutions, built on global teams of expert linguists, delivering precise, clear, and culturally relevant translations across various fields. To achieve this, it leverages cutting-edge technology and a deep understanding of cultural nuances, to ensure customer satisfaction and meet specific project requirements.
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A conversation with
Carolina Li Gambi
President of Stillman Translations
Summary
To overcome project management bottlenecks stemming from more than 700 monthly requests, Stillman Translations joined forces with BeLazy. By embedding BeLazy’s automation platform into their workflow, they significantly reduced manual tasks, boosting efficiency across the board. The automation enabled them to handle a higher volume of projects without resorting to outsourcing, thus improving both productivity and client satisfaction.
Context & Challenge
In 2022, Stillman Translations faced a significant hurdle as their Northern team, managing over 700 monthly project requests, struggled with bottlenecks in their workflow. To address this, they collaborated with BeLazy, which automated their project intake by integrating directly with clients’ systems to create orders in Plunet. This shift to automation streamlined the entire process, enabling project managers to allocate tasks efficiently without relying on manual interventions like email processing.
Implemented Solutions
BeLazy implemented a customizable automation platform at Stillman Translations to streamline project management. The system was configured to connect various client systems (TMS, BMS) with Stillman’s Plunet, enabling seamless data flow and automatic project creation. The deployment, completed in just 24 hours, included setting up metadata-based configuration and refining automation to ensure accuracy. BeLazy monitors client systems for new projects, automatically accepts them, and transfers data to Stillman’s BMS, allowing the management of high project volumes in under a minute. The platform’s no-code logic offers step-by-step customization, providing full control over the automation process and improving data accuracy while eliminating repetitive tasks.
